Shari Moss joins Dr. Paul Jenkins for this episode of Live On Purpose Radio. Shari’s expertise in customer service is something she is passionate about sharing especially with the younger generation. Basic principles that are…
In this episode of Live On Purpose Radio, Dr. Paul visits with Ruby Newell-Legner, the customer service queen. Ruby shares her seven points of 7 Star Service which are Align, Examine, Understand, Engage, Involve, Unite,…
In this episode of Live On Purpose Radio, Dr. Paul is joined by customer service expert and trainer, Jesse B Good. It can be so simple, yet so elusive for some. Jesse illuminates the principles…
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